• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 62
  • Last Modified:

Outlook 2010 (Office 365 hosted)

Some messages that some users are receiving are not showing who the messages are from either in the preview pane or when the email is opened. The From field is blank. This only seems to have been happening in the last week or so. Tried rebooting, tried resetting views. No change and it is not all emails.
1 Solution
Rob LeaverSr. Network & Server EngineerCommented:
What happened a couple weeks ago that may made this change?
Have your tried repairing outlook/office?
schmad01Author Commented:
Yes, tried a repair. I even tried the same user on 2 different machines, same thing. checked windows updates as well but nothing.
Using cached mode in Outlook? If so try try changing outlook to online, still the same result? If not try deleting the OST switch back to cached and re download. Or login to OWA and check the emails. If they ok there def issue prob with OST
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Lisa Hendrickson "CallThatGirl"MS Outlook ExpertCommented:
Do they show up if you change the view from right to bottom or off? Add the "from" field in the field chooser?
schmad01Author Commented:
This issue cleared itself up, I think it was on the Office 365 side, it only happened on 2 days, and hasn't happened since.
schmad01Author Commented:
The issue cleared itself up.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Train for your Pen Testing Engineer Certification

Enroll today in this bundle of courses to gain experience in the logistics of pen testing, Linux fundamentals, vulnerability assessments, detecting live systems, and more! This series, valued at $3,000, is free for Premium members, Team Accounts, and Qualified Experts.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now