Solved

Outlook 2010 (Office 365 hosted)

Posted on 2016-11-10
6
38 Views
Last Modified: 2016-11-22
Some messages that some users are receiving are not showing who the messages are from either in the preview pane or when the email is opened. The From field is blank. This only seems to have been happening in the last week or so. Tried rebooting, tried resetting views. No change and it is not all emails.
0
Comment
Question by:schmad01
6 Comments
 
LVL 6

Expert Comment

by:Rob Leaver
ID: 41882462
What happened a couple weeks ago that may made this change?
Have your tried repairing outlook/office?
0
 

Author Comment

by:schmad01
ID: 41882554
Yes, tried a repair. I even tried the same user on 2 different machines, same thing. checked windows updates as well but nothing.
0
 
LVL 2

Expert Comment

by:OnlineSupport
ID: 41882919
Using cached mode in Outlook? If so try try changing outlook to online, still the same result? If not try deleting the OST switch back to cached and re download. Or login to OWA and check the emails. If they ok there def issue prob with OST
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 6
ID: 41884382
Do they show up if you change the view from right to bottom or off? Add the "from" field in the field chooser?
0
 

Accepted Solution

by:
schmad01 earned 0 total points
ID: 41891965
This issue cleared itself up, I think it was on the Office 365 side, it only happened on 2 days, and hasn't happened since.
0
 

Author Closing Comment

by:schmad01
ID: 41897233
The issue cleared itself up.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question