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HP DM1 windows 7 home prem

My brother has sent me his HP laptop which has blown it's hard drive , he doesn't have any recovery media. I posted on the HP forum for a link for an iso as the Microsoft website told me to approach the manufacturer. Here is the answer

You cannot. HP has no .isos for download. Microsoft used to publish Windows 7 OEM .isos on its "digital river" site until maybe just under 2 years ago when they took it down. You can look on eBay and maybe just online for a recovery disk for your specific model which you see for sale for maybe $40, or you can take a walk on the wild side and look for Digital River mirror sites for Windows 7 .isos. They are out there and for the most part trustworthy but they are not official and Microsoft does not like us to post specific links for you.
This I can understand it is disappointing as it is completely legitimate what I am trying to, the product key on his machine is read-able and I wish just to get it up and running. Has anyone any pointers, without of course , crossing any lines or rules.

Any ideas
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You have to get in touch with HP so they can send you physical recovery media (not iso's to download). With the recovery media you should be able to do a factory restore.
oldtightheadAuthor Commented:
Hp will sell a copy of £40 and will take about a week. I've now "univeralised" an iso that I have found from one of my machines and have continued with that
But the license requirements of m$ don't allow you to do that.. You aren't allowed to make a "golden image" and deploy that to different PC's when it is an OEM OS, unless you are the OEM itself, and you own a volume license.

If the client didn't bother to make the recovery media when he got the PC in the first place, he should accept the cost to get the copy of the recovery media from HP, along with the time it takes to deliver. It's his own fault after all...

Another thing, if he made use of the free offer to upgrade to Windows 10 at one point (chances are he did as m$ made it difficult not to upgrade), you could just download the newest version of Windows 10 from the m$ site and install it again. That would activate and re-register with the m$ servers automatically once there is an Internet connection, as it already had been registered earlier. So that would be officially supported by m$.

Just make sure you install Windows 10 Home, and during the installation, when you get asked for the product key, click on "I don't have a key".
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