Yann Shukor
asked on
El Capitan mail account woes
Hi
My client's Macbook Pro is giveing us a serious headache
We can't seem able to reset the mail accounts, or the Internet accounts in order to start from scratch
I deleted the following and then rebooted:
But my accounts are still present in Mail app
There is no com.app.internetaccounts preference that I can delete
When I try to create a new account in Mail app, I am unable to save the outgoing mail server settings
The list of outgoing mail servers remains blank
any ideas ?
thanks
yann
My client's Macbook Pro is giveing us a serious headache
We can't seem able to reset the mail accounts, or the Internet accounts in order to start from scratch
I deleted the following and then rebooted:
Caches/com.apple.mail
Saved Application State/com.apple.mail.savedState
Application Support/AddressBook/MailRecents-v4.abcdmr
Containers/com.apple.mail
Mail
Preferences/com.apple.mail.plist
Preferences/com.apple.mail.searchhistory.plist
But my accounts are still present in Mail app
There is no com.app.internetaccounts preference that I can delete
When I try to create a new account in Mail app, I am unable to save the outgoing mail server settings
The list of outgoing mail servers remains blank
any ideas ?
thanks
yann
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