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Yann ShukorFlag for France

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El Capitan mail account woes

Hi

My client's Macbook Pro is giveing us a serious headache

We can't seem able to reset the mail accounts, or the Internet accounts in order to start from scratch

I deleted the following and then rebooted:

Caches/com.apple.mail
Saved Application State/com.apple.mail.savedState
Application Support/AddressBook/MailRecents-v4.abcdmr
Containers/com.apple.mail
Mail
Preferences/com.apple.mail.plist
Preferences/com.apple.mail.searchhistory.plist

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But my accounts are still present in Mail app

There is no com.app.internetaccounts preference that I can delete

When I try to create a new account in Mail app, I am unable to save the outgoing mail server settings
The list of outgoing mail servers remains blank

any ideas ?

thanks
yann
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I actually ended up creating a new profile and sliding over the users data