VEEAM Endpoint Backup - Restore issue
Hi all,
I am hoping you can help me. I have a customer that did not want to pay for a good backup solution. I pleaded and prodded to go with a backup to disk and cloud solution like Carbonite.But they declined because they are simply cheap. I warned them of the consequences but they insisted. Now I am in a situation where they forced me to use VEEAM's free Endpoint backup on a server. I have been doing BareMetal backups on a server before it was decommissioned in case something bad happened. The server was turned off and the cloud hosting company has turned off the server. We just found out there was a hidden database on the server that was turned off and the hosting company will not work with me to turn it back on so I can transfer it over to the new server.
My plan was to do a Bare Metal restore using the restore points I took of this server to a Hyper-V VM (I have done with before with this product and it worked fine.)
When I boot into VEEAM's PE environment I go through all the steps, put in the correct account to authenticate to the network share which holds the VEEAM restore points. I have about 20 restore points there and it can see them perfectly but the job fails.
The error message states, "Shared memory connection closed. Failed to download disk. Agent to process method (DataTransfer.SyncDisk) Exception from server. File does not exist. [Path of backup location]".
Has anyone seen this before? Attached is a screenshot
Things I know:
1. It's not a authentication issue.
2. I have tried multiple restore points. It is not just one restore point I get this error on.
3. I expanded the disk to 238 GB. I don't believe it is a space issue because I tried to restore the C drive which was only 80 GB
Any help is greatly appreciated.
veeam_error.png
I am hoping you can help me. I have a customer that did not want to pay for a good backup solution. I pleaded and prodded to go with a backup to disk and cloud solution like Carbonite.But they declined because they are simply cheap. I warned them of the consequences but they insisted. Now I am in a situation where they forced me to use VEEAM's free Endpoint backup on a server. I have been doing BareMetal backups on a server before it was decommissioned in case something bad happened. The server was turned off and the cloud hosting company has turned off the server. We just found out there was a hidden database on the server that was turned off and the hosting company will not work with me to turn it back on so I can transfer it over to the new server.
My plan was to do a Bare Metal restore using the restore points I took of this server to a Hyper-V VM (I have done with before with this product and it worked fine.)
When I boot into VEEAM's PE environment I go through all the steps, put in the correct account to authenticate to the network share which holds the VEEAM restore points. I have about 20 restore points there and it can see them perfectly but the job fails.
The error message states, "Shared memory connection closed. Failed to download disk. Agent to process method (DataTransfer.SyncDisk) Exception from server. File does not exist. [Path of backup location]".
Has anyone seen this before? Attached is a screenshot
Things I know:
1. It's not a authentication issue.
2. I have tried multiple restore points. It is not just one restore point I get this error on.
3. I expanded the disk to 238 GB. I don't believe it is a space issue because I tried to restore the C drive which was only 80 GB
Any help is greatly appreciated.
veeam_error.png
SOLUTION
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ASKER
Hi,
Thanks for the reply, again this is the free VEEAM Endpoint backup. There is only 1 service installed on the Hyper-V host. This isn't the full suite. I have already opened a case with VEEAM but thought I would try here too. I am still scratching my head on this.
ANYONE?.. HELP! I need to get this database transferred over and can not do that without this restore.
Thanks for the reply, again this is the free VEEAM Endpoint backup. There is only 1 service installed on the Hyper-V host. This isn't the full suite. I have already opened a case with VEEAM but thought I would try here too. I am still scratching my head on this.
ANYONE?.. HELP! I need to get this database transferred over and can not do that without this restore.
ASKER CERTIFIED SOLUTION
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ASKER
I resolved my own issue
When I see this error, is regarding the Datastore where we trying to restore the VM.
Are all Veeam services running?
Have you import the Backup to the Veeam?