?
Solved

CUCM extension number can't be called externally

Posted on 2016-11-10
4
Medium Priority
?
22 Views
Last Modified: 2016-11-20
I have two extension numbers & they are both working internally however when users externally try to call one of the extension numbers it appears to be going through however doesn't???
Can someone tell me what I've missed?& where I need to check? Ok
Thank you all for you're help?
0
Comment
Question by:MarK PercY
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Ken Boone
ID: 41883802
So are the extension DID numbers or are they being translated from whatever the caller dials?  Also what type of PSTN connection do you have?  PRI, SIP, Analog lines, etc..?

Thanks,
0
 
LVL 79

Expert Comment

by:arnold
ID: 41883995
Are the extensions double forwarded? Check restriction on forwarding related issue.
0
 

Accepted Solution

by:
MarK PercY earned 0 total points
ID: 41889340
Hi All
& thank you for response Ken however I've since found out it is a licencing issues which has to be resolved via TAC.
Thank you anyway
0
 

Author Closing Comment

by:MarK PercY
ID: 41894668
because through research I found out we have a licencing issue
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
This article is in regards to the Cisco QSFP-4SFP10G-CU1M cables, which are designed to uplink/downlink 40GB ports to 10GB SFP ports. I recently experienced this and found very little configuration documentation on how these are supposed to be confi…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question