Michael Murphy
asked on
User Name and Password request on each opening of Windows Live Mail 2012. How to fix!
Windows Live Mail, Version 2012 (Build 16.4.3528.0331)
Windows 10.
Every time I open this I am asked for user name and password, How can I fix it so that when I open the program it automatically knows my user name and password.
Did not get any replies this so far. I am going to add to the topics to attract more attention to the question
Windows 10.
Every time I open this I am asked for user name and password, How can I fix it so that when I open the program it automatically knows my user name and password.
Did not get any replies this so far. I am going to add to the topics to attract more attention to the question
I have setup WLM 2012 on more than one PC and never had this problem. Did you setup the account properly? And, what is the domain you are using for the email account (i.e. @mydomian.com, @Hotmail.com, etc)?
ASKER
I use three email addresses (@eircom.net and @gmail.com and @yahoo.ie
Does it prompt for all three or just some of them?
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ASKER
Not sure how to proceed. I am sending two photos. 1. of Sign in Box (user name and password). 2. Sign in Box with drop down user names.
What happens is that I can sign in successfully but the automatic sign in feature does not work (in other words every time I sign in I am asked for password).
I went to 'Control panel', 'manage your credential', and 'windows credentials'. There was a reference to Windows Live Mail as follows: 'Windows Live (token): names= smarchives44@eircom.net.' When I expand this I am given the user name and password. The user name (email address) is an OLD ONE not the one which now works on this laptop when I sign into Live mail.
My problem may have something to do with this.
Sign-In-Box.png
Sign-Inpng.png
What happens is that I can sign in successfully but the automatic sign in feature does not work (in other words every time I sign in I am asked for password).
I went to 'Control panel', 'manage your credential', and 'windows credentials'. There was a reference to Windows Live Mail as follows: 'Windows Live (token): names= smarchives44@eircom.net.' When I expand this I am given the user name and password. The user name (email address) is an OLD ONE not the one which now works on this laptop when I sign into Live mail.
My problem may have something to do with this.
Sign-In-Box.png
Sign-Inpng.png
SOLUTION
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WLM has a nasty side effect of deleting all of the emails associated with each account if you delete the account so be careful; but, here is an article on adding and deleting accounts:
https://support.microsoft.com/en-us/help/14054/windows-live-mail-add-account
And, as a note, it is the "old" account that is causing your prompting problem.
https://support.microsoft.com/en-us/help/14054/windows-live-mail-add-account
And, as a note, it is the "old" account that is causing your prompting problem.
ASKER
It worked. I followed your advice, Brian B. and it did the trick. Now the email is opening without asking me to insert my user name and password.
Thanks for your patience in walking me through this.
Thanks for your patience in walking me through this.
ASKER
It worked. Thanks to Expert Brian B. for his patience and expertise