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Weird windows issue. Cannot open file ofter renaming its parent directory folder.

Posted on 2016-11-13
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Last Modified: 2016-11-13
Hey All,

I am experiencing an issue I have never seen. I have a quickbooks company file that will not open if I relocate it to directory with all the others so it resides inside a sub directory. it will open unless I rename the name of the folder it resides in.

Ex.
company.qbw resides in a folder named \data\company.qbw and opens fine.
company2.qbw resides in folder \data\temporary\company2.qbw and opens fine. unless I move it to \data\ or rename \data\temporary\

The quickbooks server is windows 2008 r2. 64-bit and the quickbooks version is enterprise 7.

It appears as some kind of permissions issue but I have tried everything, I was successful in moving company2.qbw file to data\
and opening it from the \data\ location however, when I delete the old location \data\temporary\ it no longer opens from \data\.

NOTE: the file opened just fine until I ran update on the server os because it had been over 2 years since security updates .

please help!
Thanks in advance
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Question by:t f
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Accepted Solution

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John Hurst earned 500 total points
ID: 41885630
Move the QBW file (make certain you have a backup), delete the .ND file, and the rescan with the QB Server manager program. That normally works for me.
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Author Closing Comment

by:t f
ID: 41885651
WORKED! Thanks for the expert and prompt answer. If I could give you A+ I would.
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LVL 93

Expert Comment

by:John Hurst
ID: 41885653
Thank you for the very kind compliment. I use QuickBooks daily and am a QB Pro Advisor, so I was confident this would work.
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