Solved

Weird windows issue. Cannot open file ofter renaming its parent directory folder.

Posted on 2016-11-13
3
37 Views
Last Modified: 2016-11-13
Hey All,

I am experiencing an issue I have never seen. I have a quickbooks company file that will not open if I relocate it to directory with all the others so it resides inside a sub directory. it will open unless I rename the name of the folder it resides in.

Ex.
company.qbw resides in a folder named \data\company.qbw and opens fine.
company2.qbw resides in folder \data\temporary\company2.qbw and opens fine. unless I move it to \data\ or rename \data\temporary\

The quickbooks server is windows 2008 r2. 64-bit and the quickbooks version is enterprise 7.

It appears as some kind of permissions issue but I have tried everything, I was successful in moving company2.qbw file to data\
and opening it from the \data\ location however, when I delete the old location \data\temporary\ it no longer opens from \data\.

NOTE: the file opened just fine until I ran update on the server os because it had been over 2 years since security updates .

please help!
Thanks in advance
0
Comment
Question by:t f
  • 2
3 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41885630
Move the QBW file (make certain you have a backup), delete the .ND file, and the rescan with the QB Server manager program. That normally works for me.
0
 

Author Closing Comment

by:t f
ID: 41885651
WORKED! Thanks for the expert and prompt answer. If I could give you A+ I would.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41885653
Thank you for the very kind compliment. I use QuickBooks daily and am a QB Pro Advisor, so I was confident this would work.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now