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Exchange 2013 Email forwarding.

Posted on 2016-11-13
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Last Modified: 2016-11-14
Hi all.

We have a Hosted Exchange 2031 platform with a Citrix Cloud Portal.

I recently noted a strange issue where if I have a mailbox forwarded to me (user John) then I receive the mail successfully.
If someone sends a mail to John and then CC me into the mail, I still only receive ONE mail. (generally the TO mail) which is John.

I am not sure if this is how it should be. This is what I need to confirm.

We are currently on CU13
I have done the following:
- Isolated the client with Mailbox server
- Tested with a different client on same MB server - same result
- Tested with a different client on different MB server - same result
- Upgrade the server all to CU13 (was one 12) - same result
- bypassed the citrix panel and added the forward in the back of exchange - same result

Hope someone can help point me in the right direction.

Regards
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Question by:technolutions
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Accepted Solution

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Akhater earned 2000 total points
ID: 41885994
Yes this is totally normal exchange won't deliver the email to you twice it will "recognize" it as duplicate.

you can test it by sending an email to a distribution group you are part of and cc yourself you will also get it only once
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Author Comment

by:technolutions
ID: 41886068
Thank you so much for confirming this.

Glad to hear that it is standard.

Much appreciated.
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LVL 49

Expert Comment

by:Akhater
ID: 41886071
You are welcome
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Author Closing Comment

by:technolutions
ID: 41886089
The info provided from Ahkater has confirmed my question.
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