Solved

Backup fail due to VSS errors.

Posted on 2016-11-14
4
38 Views
Last Modified: 2016-11-18
Hi !

        I have a production  wintel server 2008 r2 with a tsm client 6.4  where the backup is failing with the following message:

11/11/2016 23:35:54 ANS0361I DIAG: VssRequestor::checkWriterStatus: VssRequestor::checkWriterStatus failed with hr=VSS_E_WRITERERROR_TIMEOUT
11/11/2016 23:35:54 ANS5268W The Microsoft Volume Shadow Copy Services writer 'System Writer' current state (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
11/11/2016 23:36:24 ANS0361I DIAG: VssRequestor::checkWriterStatus: VssRequestor::checkWriterStatus failed with hr=VSS_E_WRITERERROR_TIMEOUT
11/11/2016 23:36:24 ANS5268W The Microsoft Volume Shadow Copy Services writer 'System Writer' current state (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
11/11/2016 23:36:54 ANS0361I DIAG: VssRequestor::checkWriterStatus: VssRequestor::checkWriterStatus failed with hr=VSS_E_WRITERERROR_TIMEOUT
11/11/2016 23:36:54 ANS5268W The Microsoft Volume Shadow Copy Services writer 'System Writer' current state (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
11/11/2016 23:37:24 ANS0361I DIAG: VssRequestor::checkWriterStatus: VssRequestor::checkWriterStatus failed with hr=VSS_E_WRITERERROR_TIMEOUT
11/11/2016 23:37:24 ANS5268W The Microsoft Volume Shadow Copy Services writer 'System Writer' current state (VSS_WS_FAILED_AT_FREEZE) is not valid for the current operation.
11/11/2016 23:37:25 ANS5273E A Microsoft Volume Shadow Copy Services writer is in an invalid state after taking a snapshot.
11/11/2016 23:37:25 ANS5258E Microsoft volume shadow copy snapshot initialization failed.
11/11/2016 23:37:25 ANS1327W The snapshot operation for 'VWSAPASAPPITS01\SystemState\NULL\System State\SystemState' failed with error code: 4353.
11/11/2016 23:37:25 ANS1377W The client was unable to obtain a snapshot of '\\vwsapasappits01\c$'. The operation will continue without snapshot support.
11/11/2016 23:37:25 ANS1228E Sending of object 'VWSAPASAPPITS01\SystemState\NULL\System State\SystemState' failed
11/11/2016 23:37:25 ANS5258E Microsoft volume shadow copy snapshot initialization failed.


The server has been rebooted but the backup still fail with the same error. When i check the writters, i have 3 of them  with time out:

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {8c32708a-cf54-4e8e-92be-447a1ecf4728}
State: [9] Failed
Last error: Timed out


Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {cfcd162a-622d-45cf-9306-952eb2f5b1de}
   State: [9] Failed
   Last error: Timed out

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {c26e9422-db50-455d-b02b-88aa2c78f96f}
State: [9] Failed
Last error: Timed out


my question is: Is there any other solution beside server reboot? because the server was rebooted last  saturday and the vss are still failing.

Thanks in advance.
0
Comment
Question by:Santiago videla
4 Comments
 
LVL 3

Accepted Solution

by:
Sreejith Sugathan earned 500 total points
Comment Utility
Check if this hotfix is applicable in your scenario :

https://support.microsoft.com/en-us/kb/2996928
0
 
LVL 2

Expert Comment

by:Taras Shved
Comment Utility
Try running following command vssadmin list providers in elevated (Run as administrator) command line shell on the affected server. If there are more than one VSS provider listed in the system, try to temporary stop/disable all of them except the default Microsoft Software Shadow Copy in services.msc and see if it fixes the issue.
1
 
LVL 46

Expert Comment

by:noxcho
Comment Utility
Go to EventViewer and delete the Events from VSS and Windows Server Backup. After that try to take backup again.
0
 

Author Closing Comment

by:Santiago videla
Comment Utility
Thanks,. i´ll try this hotfix.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Join & Write a Comment

Suggested Solutions

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
By default, Carbonite Server Backup manages your encryption key for you using Advanced Encryption Standard (AES) 128-bit encryption. If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now