Solved

Cannot email domain now it has moved from one instance of microsoft exchange 2013 to another server running microsoft exchange 2013

Posted on 2016-11-14
3
18 Views
Last Modified: 2016-11-19
Hello Experts,

I have an issue where users cannot email mailboxes that used to be on the same exchange 2013 server now that they have been moved to a different exchange 2013 server

So domain A and Domain B were on the same server and could email each other without an issue, Domain B has now moved to a different server and is working correctly however when users of Domain A try to email users of Domain B they get a bounce back stating that the database for domain B is offline '432 4.3.2 STOREDRV; mailbox database is offline;

I have asked users of domain A to delete their autocomplete files and rewrite the addresses of users at domain B but they seem to still be getting the same message

I have removed domain B as an accepted domain in the ECP on the Exchange server that domain A is still on but this has made no difference.

We don't want to delete the database for Domain B until we are sure it is definitely not required and that all historic emails are completely moved over to the new server.

Can you advise what we need to do so that when users of Domain A send an email to Domain B the message does not stay local and goes outside of the exchange server rather than staying internal.

Thanks
0
Comment
Question by:purpleoak
  • 2
3 Comments
 
LVL 6

Expert Comment

by:jmac44
ID: 41886744
Under Organization configuration. Do you have Domain B set up as a Remote Domain and Accepted Domain in Hub Transport? Also are your connector IP's correct under Server Config - Hub Transport?
0
 
LVL 2

Accepted Solution

by:
purpleoak earned 0 total points
ID: 41887574
Hello,

I believe I have found the solution in that the original mailboxes still had for Domain B still had some aliases configured that related to domain B, After removing these and sending test emails again I can see the mail is going from Domain A over to Domain B on the new server correctly.
0
 
LVL 2

Author Closing Comment

by:purpleoak
ID: 41894079
After further investigation my side I found that the mailboxes still had some data connected to them from the original setup of domain B therefor I have managed to solve the problem myself.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

939 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now