Solved

Why multiple credentials prompt for Sharepoint server?

Posted on 2016-11-15
6
15 Views
Last Modified: 2016-11-29
This is using MS Sharepoint server 2013 on abc.com MS AD Domain on Windows Server 2012 R2. This abc.com AD formed a trust relationship with another def.com local AD Domain (w2k8 r2 based). However, there is always multiple logon prompting when def\user accessing the sharepoint web. The Symptom is, some times, initial web accessing need to type in password for up to 8 - 9 times. The second symptom is, def\user re-access the sharepoint web after kept the website idle for 2 hours or so, and multiple prompting is expected.

Could these symptom occurred due to the cross-forest authentication? or other thing else?

Thanks for any help.
0
Comment
Question by:MichaelBalack
  • 3
  • 3
6 Comments
 
LVL 14

Expert Comment

by:SneekCo
Comment Utility
You mention
accessing the sharepoint web

What happens when they access SharePoint? Do the log-in prompts come from home page and continue to come while still on the web page, or does access SharePoint mean the users are going to different pages and each new page brings a log-in prompt?

...
0
 
LVL 1

Author Comment

by:MichaelBalack
Comment Utility
Normally prompts come when revisit the same page or different page after idle for 2 hours or so.
0
 
LVL 14

Expert Comment

by:SneekCo
Comment Utility
The prompt after 2 hours is normal and can be configured in Central Administration under general settings.

The other prompts could be from the content on the page. For example if there are images on the page that are stored in a different web site, then a prompt may appear because authentication is needed for that resource. The number of prompts you are getting seems excessive, but is possible. Take a good look at the page and see what it is doing.

Good luck...
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 1

Accepted Solution

by:
MichaelBalack earned 0 total points
Comment Utility
At the end, my sharepoint developer updated all the available patches. So for, the multiple prompts issue seems out of sight for the past 10 days.
0
 
LVL 14

Expert Comment

by:SneekCo
Comment Utility
Glad you got it fixed.
0
 
LVL 1

Author Closing Comment

by:MichaelBalack
Comment Utility
By updating the few patches, issue disappears. It looks weird, but works.
0

Featured Post

Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

Join & Write a Comment

Suggested Solutions

In my previous 24 VMware Articles (http://www.experts-exchange.com/ARTH_1864316.html?arthOrderBy=3&arthSort=1#arth), most featured Intermediate VMware Topics. My next series of articles concentrated on topics for the VMware Novice;   If you would…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now