Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Why multiple credentials prompt for Sharepoint server?

Posted on 2016-11-15
6
Medium Priority
?
27 Views
Last Modified: 2016-11-29
This is using MS Sharepoint server 2013 on abc.com MS AD Domain on Windows Server 2012 R2. This abc.com AD formed a trust relationship with another def.com local AD Domain (w2k8 r2 based). However, there is always multiple logon prompting when def\user accessing the sharepoint web. The Symptom is, some times, initial web accessing need to type in password for up to 8 - 9 times. The second symptom is, def\user re-access the sharepoint web after kept the website idle for 2 hours or so, and multiple prompting is expected.

Could these symptom occurred due to the cross-forest authentication? or other thing else?

Thanks for any help.
0
Comment
Question by:MichaelBalack
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 20

Expert Comment

by:Walter Curtis
ID: 41888162
You mention
accessing the sharepoint web

What happens when they access SharePoint? Do the log-in prompts come from home page and continue to come while still on the web page, or does access SharePoint mean the users are going to different pages and each new page brings a log-in prompt?

...
0
 
LVL 1

Author Comment

by:MichaelBalack
ID: 41888920
Normally prompts come when revisit the same page or different page after idle for 2 hours or so.
0
 
LVL 20

Expert Comment

by:Walter Curtis
ID: 41889691
The prompt after 2 hours is normal and can be configured in Central Administration under general settings.

The other prompts could be from the content on the page. For example if there are images on the page that are stored in a different web site, then a prompt may appear because authentication is needed for that resource. The number of prompts you are getting seems excessive, but is possible. Take a good look at the page and see what it is doing.

Good luck...
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Accepted Solution

by:
MichaelBalack earned 0 total points
ID: 41900240
At the end, my sharepoint developer updated all the available patches. So for, the multiple prompts issue seems out of sight for the past 10 days.
0
 
LVL 20

Expert Comment

by:Walter Curtis
ID: 41904182
Glad you got it fixed.
0
 
LVL 1

Author Closing Comment

by:MichaelBalack
ID: 41905454
By updating the few patches, issue disappears. It looks weird, but works.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The reason that corporations and businesses use Windows servers is because it supports custom modifications to adapt to the business and what it needs. Most individual users won’t need such powerful options. Here I’ll explain how you can enable Wind…
A while back, I ran into a situation where I was trying to use the calculated columns feature in SharePoint 2013 to do some simple math using values in two lists. Between certain data types not being accessible, and also with trying to make a one to…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question