trinity2007
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Exchange 2010 SP3 Enterprise - ActiveSync Policy - Recovery Password option
I have Exchange 2010 SP3 Enterprise and going to apply an ActiveSync policy to our mobile phone users. Within the policy I see I can enable the password recovery option, which I checked. I can view this either through OWA, EMC or shell for an individual's recovery password. My question is how (or where) do you use this recovery password to unlock a users device?
Thank you,
Thank you,
ASKER
I see where you can get the recovery password, but my question is how do you use it? Where would you input this? On the user's phone?
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ASKER
Perfect, and thank you for the compatibility matrix. It's unfortunate that all devices are 'supported'. thank you for your assistance!
ASKER
Very helpful! Thank you!
Welcome
Get-ActiveSyncDeviceStatis
- Using the EMC (Web Administrative Interface):
Recipient Configuration > Mailbox > Select the desired user > Manage Mobile Device > (The recovery password is displayed here)
- Using OWA (Final user)
OWA > Options > Phones > Select the mobile phone > Display Device Password