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trinity2007

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Exchange 2010 SP3 Enterprise - ActiveSync Policy - Recovery Password option

I have Exchange 2010 SP3 Enterprise and going to apply an ActiveSync policy to our mobile phone users.  Within the policy I see I can enable the password recovery option, which I checked.  I can view this either through OWA, EMC or shell for an individual's recovery password.  My question is how (or where) do you use this recovery password to unlock a users device?  

Thank you,
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Ogandos
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- Using EMS:
Get-ActiveSyncDeviceStatistics -Mailbox:"tonysmith" -ShowRecoveryPassword:$true

- Using the EMC (Web Administrative Interface):
Recipient Configuration > Mailbox > Select the desired user > Manage Mobile Device > (The recovery password is displayed here)

- Using OWA (Final user)
OWA > Options > Phones > Select the mobile phone > Display Device Password
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trinity2007

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I see where you can get the recovery password, but my question is how do you use it?  Where would you input this? On the user's phone?
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Ogandos
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Perfect, and thank you for the compatibility matrix.  It's unfortunate that all devices are 'supported'.  thank you for your assistance!
Very helpful!  Thank you!
Welcome