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outlook 2016 reply all without recipient

hello expert
i am facing a strange problem recently, while i click reply all in outlook 2016, there is no any recipient in to or cc filed, do you aware of this issue and how to fix it?

thank you
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beardog1113
Asked:
beardog1113
  • 2
1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Try the following two suggestions:

1. Do a Full Repair of Office 2016. Shut down, start up and test.

2. If the repair does not work, make a new, test, Windows User Profile (Account). Log into the new Windows Account, set up Outlook and test.

Please let us know.
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beardog1113Author Commented:
thank you
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John HurstBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help.
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