Install VMware 5.5 on HP DL 380 Gen 9 not seeing local drives

Posted on 2016-11-16
Medium Priority
Last Modified: 2016-11-16
Trying to install VM 5.5 from a USB stick, target is local drives (Raid 1)

When I get to select a Disk, local drive is not visible:
Select a DiskCan anyone help?
Question by:HKFuey
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LVL 126
ID: 41889604
do you have a CDROM/DVDROM drive ?

also are you using the OEM HPE version from HPE ?

Author Comment

ID: 41889608
Hi Andrew

We don't have a CD/DVDROM drive installed and it is an OEM licence
LVL 126

Accepted Solution

Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 41889614
It may be an OEM license, but is it OEM ESXi you've downloaded from HPE ?

Also are you using 5.5 U3 ? original 5.5 U0 and U1 not supported.

which storage controller do you have in the server ?

You have created a RAID disk, using the Storage Controller setup at POST ?

looks like you issue here

ESXi 6.0 GA ISO provided by VMware does not support HP P440ar RAID controllers (2110557)

VMware does not include a storage driver for ESXi 6.0 for the HP DL380 Gen9 out of the box, so it's unlikely to provide it in the ESXi installation media.
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Author Comment

ID: 41889629
OK, the link talk about VMware 6, will these instructions work for a 5.5 iso?
LVL 126
ID: 41889649
Yes, the link does state ESXi 6.0, but if there was no driver for ESXI 6.0, which was released later than ESXi 5.5, it's possible there was no driver for ESXi 5.5.

So, are you using the latest version of ESXi 5.5, e.g. U3 or later, which may have had the driver included, otherwise you will need to create a customised ISO, as per the instructions for ESXi 6.0.

and you need to confirm

1. Storage controller type
2. ESXi 5.5 Build version
3. Whether it's OEM HPE or VMware ?

Assisted Solution

HKFuey earned 0 total points
ID: 41889694
Hi Andrew,

Success! there is a 5.5 download here:

The downloaded file is:

Then we used the ESXi customiser: -

Author Closing Comment

ID: 41889696
Thank you!

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