Posted on 2016-11-16
We are currently operating in a Citrix environment, with users logging into Citrix with HP Thin Client terminals. The Citrix and DC servers are remote, in a data center.
We have local print drivers for some Konica Minolta printers installed on the thin clients. (due to some graphic intensive printing, we can't send print jobs over the WAN, they must stay in the LAN, so we have to use the local print drivers)
These local drivers are populated into the available devices in the Citrix sessions via a Citrix Policy.
We have major issues with basic printer settings not working, even though they appear to be set correctly in the driver that is visible in devices and printers in the Citrix session. Single Sided printing, Tray Selection, and Color printing are the main issues.
Does anyone have any insight on the best way to control printer settings in Citrix (or VMware as we are moving to this environment soon)?
Our network provider has been unable to resolve these issues. We have tried many things that have temporarily resolved the issues included wiping user profiles, and also setting the default printer settings at the instance of the driver on the actual thin client.