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When I run Outlook as administrator mapped drives no longer appear when trying to attach a document yet are still present in file explorer, any ideas?

I am currently working on a machine which runs Act CRM, the original problem was with Act to solve the Act issue Outlook needs to be run as admin but as stated in the question, when I do so the mapped drives no longer appear when trying to attach a document. This problem makes no sense and I hope someone can shine some light on it.
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JayHine
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JayHine
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1 Solution
 
McKnifeCommented:
You know UAC, it does such things and this is no bug.
Don't run Outlook as administrator or reconnect the drives from an elevated command prompt.
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JayHineAuthor Commented:
UAC on this machine has always been set to Never Notify.
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McKnifeCommented:
So UAC is off you think? No, it is not. It needs this registry key set to 0:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System. Value: "EnableLUA". Type: REG_DWORD and a reboot.

Please add what account you are using, is it the built-in administrator or some administrator?
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JayHineAuthor Commented:
Thanks for that, did as you said and now works a charm.
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McKnifeCommented:
Fine.

But UAC off is never good and has side effects, namely, the modern apps will NOT work at all from here on (like the weather app, or the news app, or...). Is there any reason not to run as standard user?
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
You really shouldn't need to run Outlook as an Admin for Act! ...
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JayHineAuthor Commented:
The error message I was getting in Act was "Object reference not set to an instance of an object." when the client clicked on an email address in Act. Which would usually create a new email with it addressed to said person. What would solve that was running as admin which was recommend on various forums which worked for that issue then mapped drives wouldn't appear when trying to attach folders.
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McKnifeCommented:
Let Act support solve this. This workaround is not recommendable since running as admin is bad, with UAC off, even worse.
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
I've personally supported Act! for 29 years and the "trick" of having Act! and Outlook run-as-admin to get it to work is not something I would ever use/recommend.
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