over the past few days 2 clients have reported that their scan to email has stopped working. They can still scan to their desktop folder & everyone else is having no problems at all.
The printer is a Kyocera Taskalfa 2551ci.
The server is SBS2011 with Exchange 2010 & all desktops are Windows 7.
There have been no changes to the network or upgrades/updates installed recently.
The printer support people checked the printer & said mechanically it is working fine but they don't provide support for the IT side of it.
Anyone anyideas what could be causing this?