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Cloudberry file issue

I have several servers that I am using Cloudberry backup on. All of them, are working with no issue. On one server I have tried everything I know to resolve the issue I am having. Most of the folders in the backup are showing access denied. I have triple checked the permissions. The account I am using has all the rights to the folders in question.

Any help would be appreciated.
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splitrockit
Asked:
splitrockit
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1 Solution
 
Dan McFaddenSystems EngineerCommented:
Have you checked the ownership property on the directory(ies)?

When you say you "...have tried everything you know..." what has been done to try to resolve the access issue.  Just trying to avoid suggesting things that you may have already done.

Dan
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splitrockitAuthor Commented:
Good point Dan. I have even taken ownership of some of the files in question. I get the same result. I have made sure that the user account involved has full access to all the folders involved. I set the service to run under the same account ( Domain Admin)  rather than the local account. Still no joy.

Any suggestions would be appreciated.
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Dan McFaddenSystems EngineerCommented:
When you log into the server with the issue, with the Cloudberry service account, can you browser thru those directories?

Dan
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splitrockitAuthor Commented:
Yes. I am able to open all the folders and browse all the files.
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Dan McFaddenSystems EngineerCommented:
Are you sure the cloudberry service on this server, is running with the required service account?  Do this account have log on as service permissions?

Dan
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splitrockitAuthor Commented:
Thanks again Dan. Yes I do.
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splitrockitAuthor Commented:
Effective Access
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splitrockitAuthor Commented:
Thanks Dan. It is always in the details.
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