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Outlook Meeting Content Missing

Posted on 2016-11-17
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Last Modified: 2016-11-24
Okay,
So party A sends a meeting request to party B (Outlook 2013) and party C (Outlook 2016). Both parties receive the meeting request and the initial content in the body of the meeting request so everything is fine to this point. Then, party A will add more content to the body of the meeting request and resend. Both parties receive the update and party B will get all of the updated content but Party C will not. So party C is aware that there has been an update to the meeting contents but doesn't know what that update is.

Any ideas for troubleshooting this issue is greatly appreciated.
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Question by:Inthedeepend
3 Comments
 
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Expert Comment

by:nathaniel
ID: 41892558
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LVL 14

Accepted Solution

by:
Edwin Hoffer earned 500 total points
ID: 41895721
Dear User
The above issue generally arrises in mixed environments, like some is using Mac. whicle some of the the user are running  Windows and with some users frequently the exec admin / delegate running Windows, and typicall active use of iPhones, iPads, Android, or other mobile devices and tablets.
You can try a workaround to fix this out.
1. Removed the users account in Active Directory.
2. Deleting their mailbox in the process
3. Try to recreate a new Outlook account and resend the event to see, if Outlook is sending the event properly.

You can also refer the Experts Exchange article as given below:
https://www.experts-exchange.com/questions/28579753/Outlook-Calendaring-Issue-Meeting-Not-Current-unable-to-accept-meeting-updates.html

Thanks & Regards
Edwin Hoffer
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Author Closing Comment

by:Inthedeepend
ID: 41901141
You were spot on. I spoke to the user and it looks like the problematic meeting requests were those that had been accepted on the users iPhone. To eliminate this problem reoccurring they have decided not to accept meeting requests on the mobile device.

Thanks very much.
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