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Windows 2012R server restarting mysteriously
Hi There,
My Windows 2012R server is restarting on it's own sometimes every 40 minutes and sometimes every few hours.
I checked the Event Viewer and found Event ID 1074, but it seems vague and I'm not sure where to go from here.
Can someone suggest how i can determine what the problem is and fix it?
thanks! Kristin
- System
- Provider
[ Name] User32
[ Guid] {b0aa8734-56f7-41cc-b2f4-d e228e98b94 6}
[ EventSourceName] User32
- EventID 1074
[ Qualifiers] 32768
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2016-11-18T00:31:14.182492 300Z
EventRecordID 91130
Correlation
- Execution
[ ProcessID] 536
[ ThreadID] 636
Channel System
Computer WIN-AQLCJ3LOQ2R
- Security
[ UserID] S-1-5-18
- EventData
param1 C:\Program Files\Amazon\XenTools\Lite Agent.exe (WIN-AQLCJ3LOQ2R)
param2 WIN-AQLCJ3LOQ2R
param3 No title for this reason could be found
param4 0x8000000c
param5 restart
param6
param7 NT AUTHORITY\SYSTEM
My Windows 2012R server is restarting on it's own sometimes every 40 minutes and sometimes every few hours.
I checked the Event Viewer and found Event ID 1074, but it seems vague and I'm not sure where to go from here.
Can someone suggest how i can determine what the problem is and fix it?
thanks! Kristin
- System
- Provider
[ Name] User32
[ Guid] {b0aa8734-56f7-41cc-b2f4-d
[ EventSourceName] User32
- EventID 1074
[ Qualifiers] 32768
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2016-11-18T00:31:14.182492
EventRecordID 91130
Correlation
- Execution
[ ProcessID] 536
[ ThreadID] 636
Channel System
Computer WIN-AQLCJ3LOQ2R
- Security
[ UserID] S-1-5-18
- EventData
param1 C:\Program Files\Amazon\XenTools\Lite
param2 WIN-AQLCJ3LOQ2R
param3 No title for this reason could be found
param4 0x8000000c
param5 restart
param6
param7 NT AUTHORITY\SYSTEM
Possible Faulty PSU or UPS
ASKER
Thanks for your input. However, this is a server at AWS. It's not on a physical box. Does that rule out the possibility of hardware failure?
Actually, IT does
Oh wait a second this is on Citrix C:\Program Files\Amazon\XenTools\Lite Agent.exe
Oh wait a second this is on Citrix C:\Program Files\Amazon\XenTools\Lite
SOLUTION
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Could you check XenDesktop group if the windows server isn't included there by the chance
and check also power settings in case there is shutdown when iddle
and check also power settings in case there is shutdown when iddle
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SOLUTION
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ASKER
Hi Folks,
I figured out that AWS EC2 is set up to restart the server whenever it is using 90% of the CPU for 5 minutes. So now I have to figure out what's hogging the CPU.
thanks, Kristin
I figured out that AWS EC2 is set up to restart the server whenever it is using 90% of the CPU for 5 minutes. So now I have to figure out what's hogging the CPU.
thanks, Kristin
ASKER
Thanks for your help!!