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Offline Home drive H is not available on the Windows 10 Laptops, but available on Windows 7 Laptops

Posted on 2016-11-18
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Last Modified: 2016-12-26
Hi

We have Windows 2012 DC and our file server is running on Window 2003.

The Staff Laptops are on Windows 7 and planning to migrate to windows 10.

On Windows 7 Laptop ,when users login the home drive “H” is mapped and when the laptop is taken offsite (work from Home) still they will be able to access their offline files on H drive and when they bring the laptop  and connect to our network , it Synchronises with the users home drive on the file server.

Now we are planning to migrate the laptops to Windows 10 and so I tested for offline file availability. I logged in as User A, into the windows 10 laptop connected to our network and the Home drives were mapped. When I disconnect the laptop from the network and restart and log in as user A again.
the H drive in not there anymore. Do I need to do changes on the GPO, so that windows 10 machines  H drive to work offline?

Any help much appreciated.

Thanks
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Question by:lianne143
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3 Comments
 
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by:Mumbai Tech
Mumbai Tech earned 2000 total points
ID: 41893284
Just check with windows 10 sync centre.

http://www.thewindowsclub.com/windows-10-sync-center
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Author Comment

by:lianne143
ID: 41893319
I went to the sync center in the control panel  and the
 "Enable offline files"
 "open Sync Center"
" View your offline files"  all the three option is  is grayed
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LVL 4

Accepted Solution

by:
Mumbai Tech earned 2000 total points
ID: 41893875
This options are controlled by Group Policy. If a policy has not been set, the user can change them. If it is set, the options are greyed out. An Enabled policy checks the box, Disabled unchecks it.

Refer following article for help,

https://social.technet.microsoft.com/Forums/en-US/c200a611-5732-4ad1-b3df-28a2391f9bc5/sync-center-enable-offline-files-option-is-greyed-out-disabled-in-windows-7?forum=w7itprogeneral

Or

Remove this from the domain and logged in as Administrator the "Disable Offline Files" button will no longer greyed out.
Then rejoin them to your domain and your good to go.
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