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  • Status: Solved
  • Priority: Medium
  • Security: Public
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outlook 2013

one outlook 2013 user is getting email messages from user@yahoo.com bit garbled which is a good sender

I am attaching document, any idea why is he getting email messages like this. this is in the message body

I just pasted a part of it
C--Users-ic1pxk-Desktop-MIME.docx
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pramod1
Asked:
pramod1
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1 Solution
 
efrimpolCommented:
I would rather you paste a screen shot.
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David Johnson, CD, MVPOwnerCommented:
Probably caused by a malformed signature of the user that sent the message.  There is nothing you can do about it
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pramod1Author Commented:
but it is coming from web mail yahoo.com
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efrimpolCommented:
That's why I asked for a screen shot.
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Mumbai TechCommented:
Microsoft added a nice new feature that may be causing you your issues.

Go into File/Options/Advanced and scroll down towards the bottom.

Look for Display/Disable hardware graphics acceleration.

Try disabling, exit outlook completely and re-test.
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David Johnson, CD, MVPOwnerCommented:
all mail from yahoo.com or just one user on yahoo?  I can send/recieve from yahoo without a problem
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pramod1Author Commented:
I think the outlook user is getting from different users
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efrimpolCommented:
glad to hear resolution worked.
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