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Your computer can't connect to the Remote Desktop Gateway Server

Posted on 2016-11-20
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Last Modified: 2016-11-20
Internally there's no issue connecting. Externally, we can access RDWeb, but when launching the published RDP collection comes back with error after entering credentials - You're computer can't connect to the Remote Desktop Gateway Server. Please contact your network administrator. We have an existing RDS environment that is currently working, we are setting up a test environment on a new hardware.


Setup:

Server 2012 R2.
Fresh install, Single Server Deployment Setup for Proof of Concept. (GW, Host, Licensing etc. in one server)
Public Cert installed.
Different Public IP, Port Forwarding is correct

We pretty much copied the settings on the working RDS but for some reason this test environment is not working.
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Question by:365techca
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3 Comments
 
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John Hurst earned 2000 total points
ID: 41895022
Try resetting TCP/IP along with DNS Flush

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

Also make sure that there is not an "always on" VPN connection in the way.
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Assisted Solution

by:365techca
365techca earned 0 total points
ID: 41895035
Thanks John, the flushing of DNS didn't exactly resolved the issue but your input kinda suggested that it might be related to network issue instead of my server configuration. I have updated my IP/network settings and it seems to be working now.
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LVL 98

Expert Comment

by:John Hurst
ID: 41895037
Thanks for the update and I was happy to help you resolve the issue
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