Solved

Your computer can't connect to the Remote Desktop Gateway Server

Posted on 2016-11-20
3
776 Views
Last Modified: 2016-11-20
Internally there's no issue connecting. Externally, we can access RDWeb, but when launching the published RDP collection comes back with error after entering credentials - You're computer can't connect to the Remote Desktop Gateway Server. Please contact your network administrator. We have an existing RDS environment that is currently working, we are setting up a test environment on a new hardware.


Setup:

Server 2012 R2.
Fresh install, Single Server Deployment Setup for Proof of Concept. (GW, Host, Licensing etc. in one server)
Public Cert installed.
Different Public IP, Port Forwarding is correct

We pretty much copied the settings on the working RDS but for some reason this test environment is not working.
0
Comment
Question by:365techca
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 96

Accepted Solution

by:
Experienced Member earned 500 total points
ID: 41895022
Try resetting TCP/IP along with DNS Flush

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

Also make sure that there is not an "always on" VPN connection in the way.
1
 

Assisted Solution

by:365techca
365techca earned 0 total points
ID: 41895035
Thanks John, the flushing of DNS didn't exactly resolved the issue but your input kinda suggested that it might be related to network issue instead of my server configuration. I have updated my IP/network settings and it seems to be working now.
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 41895037
Thanks for the update and I was happy to help you resolve the issue
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The reason that corporations and businesses use Windows servers is because it supports custom modifications to adapt to the business and what it needs. Most individual users won’t need such powerful options. Here I’ll explain how you can enable Wind…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
In this Micro Tutorial viewers will learn how to use Windows Server Backup to create full image of their system. Tutorial shows how to install Windows Server Backup Feature on Windows 2012R2 and how to configure scheduled Bare Metal Recovery backup.…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question