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Windows update on win 8.1 never getting past 'checking for updates'

Posted on 2016-11-21
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Last Modified: 2016-11-28
Working on my son's laptop, home from college.  

I wanted to make sure it's up to date and ran windows update.  said checking for updates for hours.  googled, and ran a microsoft repair tool.  said it found and fixed some things.

Service registration is missing or corrupt
Windows update error 0x80070490
problem installing recent updates

Rebooted, tried win update. again, overnight, didn't get past checking for updates.  

ran that tool again, it found / fixed the same errors.

in the procerss I noticed that even though this is a workgroup PC / home user, it had a check box to check for updates from windows udate rather than your sys admin.  I found a registry patch that got rid of that check box (and I assume it goes to windows update now).

rebooted
ran the tool again, it found / fixed the same errors (so it's not really fixing them?)

ran sfc /scannow
same problem
reran the tool, same things found / fixed

did steps I found on the web - stop services, delete things in the software download folder

reboot
still can't get windows update to work.  advice short of reinstalling the OS?
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3 Comments
 
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Accepted Solution

by:
McKnife earned 500 total points
ID: 41896063
Download and install "update 1" for windows 8.1. Afterwards, it will work: https://support.microsoft.com/en-us/help/15356/windows-8-install-update-kb-2919355
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LVL 95

Expert Comment

by:John Hurst
ID: 41896065
Delete the contents of this folder C:\Windows\SoftwareDistribution\Download  (not the folder itself). Shut down the machine. Start up and test.
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Author Comment

by:BeGentleWithMe-INeedHelp
ID: 41904893
I have to try McKnife's solution when my son is back at Christmas time.

John, thanks, but that's one of the things I already did without success.
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