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Windows Search Service Feature is installed win 2012 R2, unable to search from win 7,8 & 10

Posted on 2016-11-21
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Last Modified: 2017-02-02
Windows Search Service Feature is installed on Windows server 2012 R2
It has a few shared folders.
Users are having windows 7/8 & 10 on their desktops.

Users are unable to index search their files stored on the shared folders at server 2012 R2.

Please guide how to index search the same.
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Question by:Akash Bansal
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LVL 54

Expert Comment

by:McKnife
ID: 41897081
Installing the search alone means nothing, did you index those shares at the server?
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Author Comment

by:Akash Bansal
ID: 41897138
Yes! its also showing indexing complete.
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Expert Comment

by:McKnife
ID: 41897175
So what exactly happens when the user searches? Nothing found, error messages appear, ...?
Please be also aware that if you use DFS, it will not work. MS is not  able to fix it. So index searches are not working on DFS namespaces (just in case you use DFS).
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Author Comment

by:Akash Bansal
ID: 41897177
I am not using DFS. The search result displays the files which are stored locally not on the server. No other error message.
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Accepted Solution

by:
McKnife earned 500 total points
ID: 41897185
Please retry like this:
open the share in explorer and use the search field in the upper right of explorer.
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Author Comment

by:Akash Bansal
ID: 41897284
I have found  that the file extension xlsx was not included in the "file types" under advanced option of indexing options.
Now I have added the new extension but the filter description is showing as "plain text filter", i guess it must show "Microsoft office filter".

I hope it may resolve the issue. Please suggest.
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LVL 54

Expert Comment

by:McKnife
ID: 41897326
Please respond to my previous comment. Does the explorer search filed work if you search for file names, for example?
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Author Comment

by:Akash Bansal
ID: 41897348
Please respond to my previous comment. Does the explorer search filed work if you search for file names, for example?
Yes! Its working at the server as well as desktop.
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Assisted Solution

by:McKnife
McKnife earned 500 total points
ID: 41897365
So, what you seem to take for granted is that it should work right from the search field next to the start button. No, it does not.
In Win7, we can integrate the server directories to the start-search, while in win8 (and 10) Microsoft removed the ability! Believe me, I was stunned as well. So you will need to use the search boxes in explorer.
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LVL 2

Author Comment

by:Akash Bansal
ID: 41905538
https://www.microsoft.com/en-in/download/details.aspx?id=17062
I had to install filter pack FilterPack64bit.exe
This enabled the serach service to index .xlsx files too, this completes the solution required.
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