We have a Windows 2008 R2 domain and I'm setting up our help desk folks to have certain permissions to perform their tasks. For example password resets for users. I've done this before, and wasn''t having any luck with the permissions working. I found the link below and followed the same steps I performed already (thinking I missed something):
For some reason the permissions aren't working and the help desk folks aren't able to do this task.
I'm not sure if some other underlying permission set somewhere else is over-riding this or denying them. I'm using a group called HelpDesk to delegate the permissions.