Window server 2008 Physical Memory Limitation.
I am feeling nervous because one of the customer feedback to me RAM we are install on Window Server 2008 48GB but usable is 32GB only.I am the engineer to install the RAM for them but they question why our Sales Person never informed them about this.Please email below my sales person request me explain to them. Please let me know the statement have any cheating content and how to handle my customer and sales person.
Please explain to Miss.xxx when you are there on next visit.
Please Explain to her in layman term…..Give her an example on Desktop OS …example : When you install 16GB RAM into any laptop or PC, the system would also only appear as 7.xxGB Memory …this is due to Microsoft OS limitation…nothing to do with the performance of the RAM….More RAM added would definitely increase the system speed ….
Please explain to Miss.xxx when you are there on next visit.
Please Explain to her in layman term…..Give her an example on Desktop OS …example : When you install 16GB RAM into any laptop or PC, the system would also only appear as 7.xxGB Memory …this is due to Microsoft OS limitation…nothing to do with the performance of the RAM….More RAM added would definitely increase the system speed ….
ASKER
I understand but if i explain with customer as what my sales person said do you think she can accept and is logic or not.
Because the RAM is sold out ,my sales person don't want to bring back the additional RAM and this will causing company losing money,so he said must convinence customer to accept.
Any advice to handle this scenario ?
Because the RAM is sold out ,my sales person don't want to bring back the additional RAM and this will causing company losing money,so he said must convinence customer to accept.
Any advice to handle this scenario ?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
You could lie to them saying the RAM had to be installed in pairs or blocks of 3 or 4 depending what server it is but there aren't really any such rules on modern servers. Knowing what server it was, how many CPUs it has and what RAM was in it to start with would be needed to make the lie plausible though.
I would never suggest lying to a customer, especially as they could find out the truth for themselves very easily.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
As you say, It is down to the OS rather than the machine
Version Max Memory Limit (x32) Max Memory Limit (x64)
Windows Server 2008 Datacenter 64GB 2TB
Windows Server 2008 Enterprise 64GB 2TB
Windows Server 2008 Standard 4GB 32GB
Windows Small Business Server 2008 4GB 32GB
Windows Web Server 2008 4GB 32GB
http://techhead.co/microsoft-windows-server-2008-and-2008-r2-maximum-memory-limits/
Physical Memory Limits: Windows 7
Version Limit on X86 Limit on X64
Windows 7 Professional 4 GB 192 GB
Windows 7 Home Premium 4 GB 16 GB
Windows 7 Home Basic 4 GB 8 GB
Windows 7 Starter 2 GB N/A
https://msdn.microsoft.com/en-gb/library/windows/desktop/aa366778(v=vs.85).aspx