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jimmyfloyd

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bluetooth keyboard dropping connection

Having an issue with a Microsoft Designer Bluetooth Desktop Keyboard and Mouse set. It works fine until you leave it for a while and also
overnight the connection will have dropped

You can get it back by going into devices and getting it discovered again. We have put a new, more powerful
power supply in it in case it is a power problem. The OS is Windows 10 Pro X64. Any thoughts

Thanks
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McKnife
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I guess the power options need to be adjusted to not let USB devices go to sleep.
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Kimputer

Usually, you also check this on the Bluetooth hardware, as described by MS: https://support.microsoft.com/en-us/kb/2758967
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D Patel
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Have you paired that keyboard with any other devices, perhaps a tablet or even your phone? It could be that those devices are stealing the connection away from the PC.