Solved

once again but for a laptop this time

Posted on 2016-11-23
6
59 Views
Last Modified: 2016-12-10
I added the M2 small drive to a laptop this time and again the drive is not found but on other new laptops I added the drive and it found it without loading anything. Why now when I add the second M2 drive does it not find the drive and at boot up I get the error 2104 Detection error and does not see the drive? again on 3 other laptops it found the drive right away. The driver from my last question with the same question but the computer was a desktop and not a laptop. Will the desktop driver work with the laptop?
0
Comment
Question by:millerdog
  • 3
  • 2
6 Comments
 

Author Comment

by:millerdog
ID: 41899305
I just updated the Lenovo Bios but not sure if that is the flash I need for the laptop? Just weird that only this laptop does not see the drive and all others did?
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 400 total points
ID: 41899325
Start the Laptop in BIOS and look for the drive in BIOS. Is it there and recognized properly?  It is possible the drive is not compatible with the laptop. That has happened to me before.

You should not need a driver. You can try the desktop driver but my guess is that it will not install.
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 100 total points
ID: 41899402
The laptops it works with are the same model? Some laptops have 2 different types of M2 interfaces, which take a different tyoe od SSD, so make sure you have connected it to the correct M2 connection.
0
Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

 

Author Comment

by:millerdog
ID: 41899424
I just asked the techs at CDW to make sure what they sent is for a laptop? I will get right back once I get an answer from them. Like I said, the laptops normally pick these right up. It is the desktop that they do not.
0
 

Author Closing Comment

by:millerdog
ID: 41899498
Guys, I found the issue and John kind of pointed me in the right direction. I pulled a 256 gig drive that I had in my drive box and stuck it in as I know it worked on the last laptop and it showed right up. That tells me they sent a drive that works in a desktop and not the laptop. I had ordered a drive for a P500 desktop earlier and I am betting they sent me this one by mistake. Once I stuck the other smaller M2 drive in it found it right away. Thanks guys for the help.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41899532
You are very welcome and I was happy to help you.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question