Mac OS gmail saves mail twice after replacement rule

Posted on 2016-11-23
Last Modified: 2016-11-28
Dear Sir/ Madam,

The title is also the problem, Mac OS gmail saves mail twice after replacement rule in the folder.
How can i fix this?

I really appreciate any help you can provide,

Marcos Santo
Question by:Marcos Santo
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LVL 35

Expert Comment

ID: 41899368
Probably you know exactly which rule it is? If you do, provide all the details of this rule.

Author Comment

by:Marcos Santo
ID: 41900180
Than you for responding!

If e-mail comes from sender then move the message to subfolder in Outlook 2011. OS is Yosemite.
Also i read something about rebuilding the account but i am not familiar with that.
LVL 35

Expert Comment

ID: 41900501
How is Outlook getting the GMail account. Through POP3 or IMAP?
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Author Comment

by:Marcos Santo
ID: 41900537
LVL 35

Accepted Solution

Kimputer earned 500 total points
ID: 41900619
You should add this rule in Gmail settings then. When you do stuff like this in Outlook, it conflicts with Gmail, since Gmail works differently (one Inbox, with labels, vs traditional IMAP accounts with "real" folders).
Make a new label in Gmail (in your browser), then apply the rule to apply that label (and skip inbox) for that email. When Outlook starts and syncs, the folder will have that email already.

Author Closing Comment

by:Marcos Santo
ID: 41904026
It worked! Thanks alot.

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