lianne143
asked on
Windows 7 stuck on the Windows 7 starting logo after pushing the image to a new PC.
Hi
I have brought new PCs with SSD and have installed Windows 7 and also have installed all Windows updates.
I took an image of this master PC and pushed the image to another PC (same model as master) and after sucesufully imaging when the PC reboots, it gets stuck in the Window 7 starting logo with black screen.
I tried pushing the same image on another new PC and it is the same and It doesn't go further even left for hours.
Please help as how to sort this problem.
Any help to troubleshoot this problem would be great.
Thanks in advance
I have brought new PCs with SSD and have installed Windows 7 and also have installed all Windows updates.
I took an image of this master PC and pushed the image to another PC (same model as master) and after sucesufully imaging when the PC reboots, it gets stuck in the Window 7 starting logo with black screen.
I tried pushing the same image on another new PC and it is the same and It doesn't go further even left for hours.
Please help as how to sort this problem.
Any help to troubleshoot this problem would be great.
Thanks in advance
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Most SSD drives are encrypted today and that will prevent what you at trying do (so far as I know as that is the very purpose of encryption).
ASKER
Very Surprising, i tried pushing the same image onto another PC and the PC boots successfully .
Not sure what is happening.
Not sure what is happening.
The source drive may not be encrypted (not all are). What about updating the BIOS on the target machine.
ASKER
Sure will try updating the bios on a non working PC and push the same image.
Is there a different way to de crypt the drive. I can remove the SSD and connect to a hardisk caddy.
Is there a different way to de crypt the drive. I can remove the SSD and connect to a hardisk caddy.
You would need to know the encryption key.
ASKER
The supplier has built the PC with ASUS mother board and Kingston SSD and wondering how they can release a PC in the market encrypting the drive.
It has made our life difficult to image these PCs
It has made our life difficult to image these PCs
SSD's are now delivered with built-in encryption. I am not sure how the other PC worked.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I created captured and pushed the image using Paragon Harddisk manager 14. It is the same model and hardware , other PCs
The SSD is Kingston SUV400S37/120G
The SSD is Kingston SUV400S37/120G
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I boot the PC that has the master image with Paragon recover boot disc.
Click Backup
Welcome to the smart backup wizard- Click next
What to backup- Disk and partition
Select- Basic MBR Hardisk
First Hard Disk
Master Boot record
System Reserved
Local (D:)
Save the image to an external Hardisk
Click Backup
Welcome to the smart backup wizard- Click next
What to backup- Disk and partition
Select- Basic MBR Hardisk
First Hard Disk
Master Boot record
System Reserved
Local (D:)
Save the image to an external Hardisk
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks , for your Post, I had disabled certain settings on the BIOS and now the windows loads successfully.
good to hear that Lianne
ASKER
Also tried capturing a fresh image from the master and pushing to a new PC, but the same happens.
Wondering , if the image capturing software is corrupting the image while creating a new image.