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Windows 7 stuck on the Windows 7 starting logo after pushing the image to a new PC.

Posted on 2016-11-23
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Last Modified: 2016-12-01
Hi

I have  brought new PCs with SSD and have installed Windows 7 and also have installed all Windows updates.
I took an image of this master PC and pushed the image to another PC (same model as master) and after sucesufully imaging when the PC reboots,  it gets stuck in the Window 7 starting logo with black screen.
I tried pushing the same image on another new PC and it is the same and It doesn't go further even left for hours.

Please help as how to sort this problem.

Any help to troubleshoot this problem would be great.
Thanks in advance
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Question by:lianne143
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by:jmac44
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It sounds like the image was corrupted while installing. Try doing it again.
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by:John Hurst
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Is the SSO an OPAL 2 SSD, and if so it is encrypted and then you probably won't be able to copy to another machine.
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by:lianne143
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The master image boots OK.
Also tried capturing a fresh image from the master and pushing to a new  PC, but the same happens.

Wondering , if the image capturing software  is corrupting the image while creating a new image.
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by:John Hurst
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Most SSD drives are encrypted today and that will prevent what you at trying do (so far as I know as that is the very purpose of encryption).
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by:lianne143
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Very Surprising, i tried  pushing the same image onto another PC  and the PC boots successfully .
Not sure what is happening.
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by:John Hurst
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The source drive may not be encrypted (not all are). What about updating the BIOS on the target machine.
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by:lianne143
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Sure will try updating the bios on a non working PC and push the same image.
Is there a different way to de crypt the drive. I can remove the SSD and connect to  a hardisk caddy.
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by:John Hurst
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You would need to know the encryption key.
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by:lianne143
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The supplier has built the PC with  ASUS mother board and Kingston SSD  and wondering how they can release a PC in the market encrypting the drive.
It has made our life difficult to image these PCs
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by:John Hurst
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SSD's are now delivered with built-in encryption. I am not sure how the other PC worked.
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nobus earned 250 total points
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how did you make the image?  with what tool?
and what is the SSD model?
also - when you made the image was that on the same hardware as the pc's you're trying to push the image on?
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by:lianne143
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I created captured and pushed the image using Paragon Harddisk manager 14. It is the same model and hardware , other PCs
The SSD is Kingston SUV400S37/120G
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by:nobus
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and what did you use as command to create the image?  i have paragon here too
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by:lianne143
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I boot the PC that has the master image with Paragon recover boot disc.
Click Backup
Welcome to the smart backup wizard- Click next
What to backup- Disk and partition
                               Select- Basic MBR  Hardisk
                                            First Hard Disk
                                            Master Boot record
                                            System Reserved
                                            Local (D:)
Save the image to an external Hardisk
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by:nobus
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that looks ok to me, so let's move to the mobo  - what Asus model is it?
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by:lianne143
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Thanks , for your Post, I had disabled certain settings on the BIOS and now the windows loads successfully.
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by:nobus
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good to hear that Lianne
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