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outlook 2013

Posted on 2016-11-23
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Last Modified: 2016-11-28
I am getting below in my outlook 2013 from yahoo.com email messages garbled message

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add on for #7783
791269-1791295-1=20

    On Wednesday, November 23, 2016 8:02 AM,wrote:
=20

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180 div.yiv9016613180WordSection1 {}-->Good morning, Chris is out of the of= fice today and I will be taking care of your store for add ons today.=C2=A0=  Please email, fax or call in all add ons prior to 2:30pm today as the offi= ce is closing early for Thanksgiving. =C2=A0**Please make sure all add ons = are complete prior to 2:30pm EST. Thank you** =C2=C2=A0 =C2=A0Save up = to 50% on select Short dated items! Sale extended!=C2=A0 (See attached for =
details) 402-7105email:=C2=A0 jhanna@gncfranchising.com  =C2=A0This e-mail and any f= iles transmitted with it may contain confidential, proprietary or legally p= rivileged information. No confidentiality or privilege is waived or lost by=  any mistransmission. If you are not the intended recipient of this e-mail,=  please immediately notify the sender and delete and/or destroy the e-mail = (along with any files transmitted with it) and all electronic or hard copie= s from your system. You should not, directly or indirectly, use, disclose, = distribute, print, or copy any part of this message if you are not the inte= nded recipient.

  =20
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f= ont-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, = sans-serif;font-size:16px"><div id=3D"yui_3_16_0_1_1479924186772_5721"><spa=
n id=3D"yui_3_16_0_1_1479924186772_5720">add on for #7783</span></div><div = id=3D"yui_3_16_0_1_1479924186772_5722"><span><br></span></div><div><span>79=
1269-1</span></div><div><span>791295-1</span></div> <div class=3D"qtdSepara= teBR"><br><br></div><div class=3D"yahoo_quoted" style=3D"display: block;"> = <div style=3D"font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial,=  Lucida Grande, sans-serif; font-size: 16px;"> <div style=3D"font-family: H= elveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; =
font-size: 16px;"> <div dir=3D"ltr"><font face=3D"Arial" size=3D"2"> On Wed= nesday, November 23, 2016 8:02 AM, Joseph Hanna &lt;JHanna@gncfranchising.c= om&gt; wrote:<br></font></div>  <br><br> <div class=3D"y_msg_container"><di= v id=3D"yiv9016613180"><style><!--
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016613180MsoNormal"><span style=3D"font-size: 12pt;">Good morning, Chris is=  out of the office today and I will add on= s today.&nbsp; Please email, fax or call in all add ons prior to 2:30pm tod= ay as the office is closing early for Thanksgiving.</span></div><div class= =3D"yiv9016613180MsoNormal"><span style=3D"color: rgb(31, 73, 125);"> &nbsp= ;</span></div><div class=3D"yiv9016613180MsoNormal"><b><span style=3D"font-=
size: 14pt;">**Please make sure all add ons are complete prior to 2:30pm ES= T. Thank you**</span></b></div><div class=3D"yiv9016613180MsoNormal"><b><sp=
an style=3D"color: rgb(31, 73, 125);"> &nbsp;</span></b></div><div align=3D= "center" class=3D"yiv9016613180MsoNormal" style=3D"text-align: center;"><a = title=3D'"E2=84=A2" ' href=3D"sp" target=3D"_blank" rel=3D"nofollow"><span style=3D"color: rgb(31, 73, 12= 5); font-size: 10pt; text-decoration: none;"><img width=3D"125" height=3D"3= 0" id=3D"yiv9016613180Picture_x0020_2" style=3D"width: 1.302in; height: 0.3= 12in;" alt=3D"E2=84=A2" src=3D"cid:p9z28ecXm7uLNv8aW8bq" bord= er=3D"0"></span></a><span style=3D"font-size: 10pt;"></span></div><div alig= n=3D"center" class=3D"yiv9016613180MsoNormal" style=3D"text-align: center;"=
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Question by:pramod1
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3 Comments
 
LVL 18

Expert Comment

by:Wayne88
ID: 41899782
Try resending the email in plain text instead of HTML or RICH TEXT.

https://support.microsoft.com/en-ca/kb/916299
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Author Comment

by:pramod1
ID: 41899892
it is coming from different yahoo users  and they are genuine emails, I have exchange2007 , how can I tell each yahoo user,and it is happening with only 1 outlook user all other outlook users seems ok.
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LVL 4

Accepted Solution

by:
Mumbai Tech earned 500 total points
ID: 41900551
Please try this

To resolve this issue, we need to change the encoding in Outlook to which will display your message correctly.

1. Double-click to open the message you received.

2. Click Actions button in the Move group under Message tab.

3. Click Other Actions > Encoding.

4. Click More and select the correct encoding setting for the email.

5. After you finish reading the message, close the message, and click Yes button to save changes to the message.
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