I just upgraded a customers' iMac and MBP to Sierra
I enabled the Desktop and Documents iCloud sync feature
The following day I connected to iCloud.com to view the Drive contents: empty
Is there something missing for this to work ?
When I look at the two folders (Desktop & Documents) on iCloud in the Finder's left margin, all elements have a little cloud next to them;
I assume that a greyed out cloud means it isn't synced, while a normal cloud means the opposite ?
I then connected an iPad to the same iCloud account and checked the contents of the iCloud Drive : still empty.
The customer has 200Go of iCloud storage space
any ideas ?