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Exchange 2013 ECP log me out

Posted on 2016-11-24
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Last Modified: 2016-11-28
Hello Team,

we have exchange 2013 with CU13 on all exchange server

from yesterday , we are getting ECP and owa automatically logout. we did clear all local cache.. but still having issues

ECP kicking out from session, i need to relogin several times

Please suggest, what could be the cause

we installed Cu13 2 days back in exchange Environment


Thanks,
Andy
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Question by:Andy Navi
3 Comments
 
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Expert Comment

by:suriyaehnop
Comment Utility
Do you modified the timeout before CU13 applied? If yes, whenever CU installed, the value will revert to default value.

Try follow below to increase the timeout

https://social.technet.microsoft.com/Forums/exchange/en-US/b3c4fb66-735d-4714-a84f-87a2c0977627/outlook-web-app-ecp-session-timeout?forum=exchange2010
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Accepted Solution

by:
Tej Pratap Shukla ~Dexter earned 500 total points
Comment Utility
Hi,
You can try resetting ECP virtual directory. Just follow below steps to reset:
Exchange Management Console >> Server Configuration >> Client Access >> Exchange Control Panel Tab >> Reset Virtual Directory... (Now at right action pane)
Or you can also try running these commands:
Set-OwaVirtualDirectory "owa (Default Web Site)" -LogonFormat Username -DefaultDomain abc.local

Open in new window

then
iisreset

Open in new window

then
Set-OwaVirtualDirectory "owa (Default Web Site)" -LogonFormat PrincipalName

Open in new window

iisreset

Open in new window


Now login OWA using Email Address.
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Author Closing Comment

by:Andy Navi
Comment Utility
Thanks
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