AXISHK
asked on
Upgrade Symantec EndPoint Protection 14
Is there any reference to upgrade Symantec EndPoint 12 to EndPoint 14 ?
Can the old client using 12 be able to receive update from 14 ?
How to push the new package 14 to each client from the server ? Any reference guide for these ?
Thx
Can the old client using 12 be able to receive update from 14 ?
How to push the new package 14 to each client from the server ? Any reference guide for these ?
Thx
ASKER
yes, I get the key and software.
Any steps for the upgrade, on the server and clients' workstation ?
Thx
Any steps for the upgrade, on the server and clients' workstation ?
Thx
It works the same way as V12. Install it on the Server and you can upgrade the clients in place. Same process as you are used to.
ASKER
Try to deploy a client and it fails. However, it doesn't prompt for any reason. Any idea ?
I follow the Install SEP Client using the link below. Thx
https://support.symantec.com/en_US/article.TECH163580.html
I follow the Install SEP Client using the link below. Thx
https://support.symantec.com/en_US/article.TECH163580.html
The key point is...
Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager serviceon every management server in your site. After you upgrade, the management server automatically starts the service.
Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager serviceon every management server in your site. After you upgrade, the management server automatically starts the service.
The key point is...
Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager serviceon every management server in your site. After you upgrade, the management server automatically starts the service.
Before you upgrade, you must manually stop the Symantec Endpoint Protection Manager serviceon every management server in your site. After you upgrade, the management server automatically starts the service.
SOLUTION
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ASKER
Are you using SEPM 14?
Do you have physical access to the endpoint?
Do you have physical access to the endpoint?
ASKER CERTIFIED SOLUTION
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ASKER
Thx.
You are very welcome and I was happy to help.
I did and it works fine.