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WSUS - Win 2012

Hi,

Please I have a problem when I install this patch "KB2972103" on windwos server 2012 R2

Error message :  Code 80073712 Windows Update ran into problem (attached)

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Security Update for Microsoft .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2 for x64-based Systems (KB2972103)

Installation date: ‎25/‎11/‎2016 17:12

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
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Thx
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4rg
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Hello Drram,
Maybe try this?
https://support.microsoft.com/en-us/kb/947821

Jennie
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isn't working
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awawada

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Yes but I have also the same problem
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DISM creates a log file (%windir%/Logs/CBS/CBS.log) that captures any issues that the tool found or fixed. %windir% is the folder in which Windows is installed. For example, the %windir% folder is C:\Windows.

Maybe good to see the log fule on actual errors to troubleshoot further.
Try to uninstall. NET and reinstall the kb.
This issue may occur if the MSI software update registration has become corrupted, or if the .NET Framework installation on the computer has become corrupted.
https://support.microsoft.com/en-us/kb/976982