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Ping request could not find host google.com?how to solve this?

Posted on 2016-11-25
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Last Modified: 2016-11-25
Ping request could not find host google.com.
i atached a snapshot so u can see better
how can i solve this?
ping-probl.JPG
local-area-con.JPG
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Question by:Jan larson
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LVL 90

Expert Comment

by:John Hurst
ID: 41901842
> ping google.com works fine.

What error do you get?  

Is your guest machine (your second screenshot) hooked up to Internet?
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Author Comment

by:Jan larson
ID: 41901844
ping is dead...i don't have acces to internet...i can't connect with google chrome anywhere
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LVL 90

Expert Comment

by:John Hurst
ID: 41901845
...i don't have acces to internet  <-- That is why you cannot ping. Sort out the Internet access for your machine.
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Author Comment

by:Jan larson
ID: 41901846
Open this snapshot: ping-probl.JPG ,last line u cna see this message:  Ping request could not find host google.com
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Author Comment

by:Jan larson
ID: 41901847
how to sort for my machine , do u know the steps?
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LVL 90

Expert Comment

by:John Hurst
ID: 41901848
If it is supposed to have Internet, reset TCP/IP.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

Is this a VMware guest machine (looking at your screen shot). Is the guest networking set up?
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Author Comment

by:Jan larson
ID: 41901851
Is the guest networking set up?i think not..that's why internet conn. not working
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Accepted Solution

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John Hurst earned 500 total points
ID: 41901852
Change your networking to Bridged Network and then restart the guest machine. It should get internet via the host network card.
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Author Closing Comment

by:Jan larson
ID: 41901868
thanks
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LVL 90

Expert Comment

by:John Hurst
ID: 41901895
You are very welcome and I was happy to help.
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