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Ping request could not find host google.com?how to solve this?

Posted on 2016-11-25
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Last Modified: 2017-01-02
Ping request could not find host google.com.
i atached a snapshot so u can see better
how can i solve this?
ping-probl.JPG
local-area-con.JPG
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Question by:Jan larson
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LVL 93

Expert Comment

by:John Hurst
ID: 41901842
> ping google.com works fine.

What error do you get?  

Is your guest machine (your second screenshot) hooked up to Internet?
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Author Comment

by:Jan larson
ID: 41901844
ping is dead...i don't have acces to internet...i can't connect with google chrome anywhere
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LVL 93

Expert Comment

by:John Hurst
ID: 41901845
...i don't have acces to internet  <-- That is why you cannot ping. Sort out the Internet access for your machine.
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:Jan larson
ID: 41901846
Open this snapshot: ping-probl.JPG ,last line u cna see this message:  Ping request could not find host google.com
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Author Comment

by:Jan larson
ID: 41901847
how to sort for my machine , do u know the steps?
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LVL 93

Expert Comment

by:John Hurst
ID: 41901848
If it is supposed to have Internet, reset TCP/IP.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

Is this a VMware guest machine (looking at your screen shot). Is the guest networking set up?
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Author Comment

by:Jan larson
ID: 41901851
Is the guest networking set up?i think not..that's why internet conn. not working
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LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41901852
Change your networking to Bridged Network and then restart the guest machine. It should get internet via the host network card.
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Author Closing Comment

by:Jan larson
ID: 41901868
thanks
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LVL 93

Expert Comment

by:John Hurst
ID: 41901895
You are very welcome and I was happy to help.
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