tjvetter
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Latitude E6540 No Boot Device Found
My son's laptop will not boot with message "No Boot Device Found. Press any key ...." He has Win 7 64-bit, with a HDD, and a DVD optical drive.
I checked BIOS for boot order and internal HDD is first, optical second.
Ran diagnostics and it said HDD was not installed (see attached) and that CDROM Drive 0 - Self test: OPU test failed with error code 2000-0147 (see other attach.).
On reboot and pressing F12, it says Legacy and shows the CDROM, but no HDD.
2016-11-26-14.59.02.jpg
2016-11-26-14.57.39.jpg
I checked BIOS for boot order and internal HDD is first, optical second.
Ran diagnostics and it said HDD was not installed (see attached) and that CDROM Drive 0 - Self test: OPU test failed with error code 2000-0147 (see other attach.).
On reboot and pressing F12, it says Legacy and shows the CDROM, but no HDD.
2016-11-26-14.59.02.jpg
2016-11-26-14.57.39.jpg
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ASKER
Thank you all. This is a mess :) The comp is working this morning even though when I woke up it had a 7B stop error. My son did a couple of cold boots and got a message from Windows Defender that it found a Trojan, which was then removed. Surprised because we ran Malwarebytes yesterday and it did not find anything. Maybe that was the issue all along.
My son goes back to school today. The comp is still under warranty, so he will take it to the place where he purchased it and have them check it out.
My son goes back to school today. The comp is still under warranty, so he will take it to the place where he purchased it and have them check it out.
ASKER
Thanks again. It was tough selecting a "best solution." All good comments/suggestions.
you did not yet select any solutions - plse do so
ASKER
Thanks.
I "reseated" the HDD by pulling it out and pushing it back in. I did this three times by pulling it out about an inch and reinserting it. But, still not being seen by the computer.
I put some bootable DVD's in the optical drive and they were recognized and did boot the computer. Took a long time from starting to getting them to boot tho.
If it matters, my kid tells me that he has win 10. He didn't receive the comp that way, but it may be that he hit one of the MS buttons to convert.