Windows 10 will not update
Posted on 2016-11-26
On a Win 10 Home running 1607 will not do or check for auto updates. The error message is "We couldn't connect to the update service....". It's a good machine with an I-7 and 8 gig of RAM on a Toshiba Satellite.
The pc and internet are running fine. We have checked all the services and the 3 are running: BITS, Crypto, and Windows update. We've added in RPC locator service based on some internet comments. We've cleaned the Software Distribution folders, we have run 3 scripts to shut down services and reset the update services. And continue to get the messages in both wifi and hardwired.
another clue, earlier when I tried update it would knock the wifi connection off and I would have to reconnect.
The machine is running McAffee from AOL, and SuperAntiSpyware. I've tried to turn off the Firewalls for McAffee
The last effective updates were downloaded in June. Version 1607 was installed today through the "Get 1607 now" Windows link. So it hasn't updated for quite 5 months or more.