Link to home
Start Free TrialLog in
Avatar of Frank Kavanagh
Frank KavanaghFlag for United States of America

asked on

Why does Windows update fail?

I have Windows 7 Professional 64-bit SP1.   When I try to install updates, the computer just displays "Checking for updates" and does nothing further.
Avatar of awawada
awawada

Avatar of Joe Winograd
In addition, go to Windows Updates, set updates to Never, shut down (not restart), start up, go back to updates, set to Automatic. Updates will start running. Leave overnight. Updates will likely be done in the morning.
here's what helped me :
First always make sure you have at SP1 installed. That is required
download it here :  https://www.microsoft.com/nl-NL/download/details.aspx?id=5842
if needed, install also IE11  here :  https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer
Install the newer version of the Windows Update Agent:
https://support.microsoft.com/en-us/kb/949104
Then Install the following patch: https://support.microsoft.com/en-us/kb/3102810
=============
If it starts searching for updates when you try to install one of the above  :
1) Cancel Update installation.
 2)Restart your PC
 3) Boot PC
 4) Disable your network card/remove the cable or stop wifi.
 5) Try to install your update again

***it can take a few minutes, then say : pc needs to be restarted; and after restart, it installs the update
Avatar of Frank Kavanagh

ASKER

I tried all these suggestions, but nothing worked.
ASKER CERTIFIED SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@DoctorK12008 - Thanks and I was happy to help you resolve your issue.