Solved

WSHelper.exe Error Notification on OS Startup

Posted on 2016-11-28
6
339 Views
Last Modified: 2017-01-25
Since a couple of days I am getting this error on starting up the laptop.
For some reasons, most probably after performing some program installations, whenever the laptop (with Windows 10) is started, after the login and while loading up, three subsequent notifications appear as follows:

DAQExp.dll.jpgCBSCreateVC.dll.jpgCBSProducstlnfo.dll.jpg
I have googled it but most results wants me to install some registry cleanup software and I am reluctant to do so.
I'd appreciate if I could find someone with knowledge on how to eliminate this issue. Thanks.
0
Comment
Question by:nsiotto
  • 2
  • 2
  • 2
6 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41904508
Scan your computer with your own Anti Virus software and see if you can remove it that way. Follow with Malwarebytes.
0
 
LVL 18

Expert Comment

by:awawada
ID: 41904768
This is Malware and your Antivirus software failed to clean it. If this is a corporate client reinstall or re-image it.
0
 
LVL 18

Expert Comment

by:awawada
ID: 41907027
Do you need any other help?
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:nsiotto
ID: 41907037
My IT is now scanning the laptop. As soon as I have an update I will also post it here. Thanks for now.
0
 

Author Closing Comment

by:nsiotto
ID: 41907784
It was a malware and my antivirus couldn't recognize it.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 41907798
Thanks for the update and I was happy to help you resolve it.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
OfficeMate Freezes on login or does not load after login credentials are input.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question