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Avatar of Nicola Siotto
Nicola Siotto🇦🇪

WSHelper.exe Error Notification on OS Startup
Since a couple of days I am getting this error on starting up the laptop.
For some reasons, most probably after performing some program installations, whenever the laptop (with Windows 10) is started, after the login and while loading up, three subsequent notifications appear as follows:

User generated imageUser generated imageUser generated image
I have googled it but most results wants me to install some registry cleanup software and I am reluctant to do so.
I'd appreciate if I could find someone with knowledge on how to eliminate this issue. Thanks.

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Avatar of JohnJohn🇨🇦

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Avatar of awawadaawawada

This is Malware and your Antivirus software failed to clean it. If this is a corporate client reinstall or re-image it.
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Do you need any other help?
Avatar of Nicola SiottoNicola Siotto🇦🇪

ASKER

My IT is now scanning the laptop. As soon as I have an update I will also post it here. Thanks for now.
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Avatar of Nicola SiottoNicola Siotto🇦🇪

ASKER

It was a malware and my antivirus couldn't recognize it.
Avatar of JohnJohn🇨🇦

Thanks for the update and I was happy to help you resolve it.
Windows 10

Windows 10

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Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.