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GouthamFlag for India

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online reputation management

Dear Experts

We are in real estate industry recently it is observed few of our competitors and few old employees who quit  are engaging by giving false reviews in online though the blogs also observed in one website, it is also the fact the website which found written negative are expecting money from us to remove the negative review
1. please suggest us on the best practice to handle it .
2.should we have to used any tool please suggest cost effective,
3. once we identify the the negative review in blog/website or social media should we have to ask digital marketing agency to do content marketing to build positive about our brand.
please suggest
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Raghav
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