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Problem sending email from Gmail Alias with Outlook for Android

Posted on 2016-11-29
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Last Modified: 2017-01-05
I'm trying to setup an email on Outlook on a Galaxy Tab.  This customer use a Gmail account, but never send emails from it.  He mainly use his alias email to send email.   He would like to have "FROM: hisalias@aliasdomain.com" by default.

So i've setuped his alias in Outlook, and also in the parameters of Gmail.com web site, to make sure it use his alias as default.  But Outlook keep showing "FROM: email@hisdomain.com".

Does anyone have something to suggest?  I've spent 2 hours on this and still not getting the expected result.

(and Yes, I've rebooted the tablet, multiple times)

Thanks!
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4 Comments
 
LVL 49

Expert Comment

by:Jackie Man
ID: 41907051
Why you want to use Outlook app for GMail?

Have you tried to use Inbox app by Google?
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LVL 10

Author Comment

by:Christian de Bellefeuille
ID: 41907101
Customer request.  

I personally use gmail app for my own businness
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LVL 49

Accepted Solution

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Jackie Man earned 2000 total points
ID: 41907131
In such case, advise your client that it cannot be done as it is not supported.

The reason is simple. MS will only support you to add a third party email account using standard config, not using aliases and If you ask Google for help, they will just tell you to use GMail app or Inbox app.
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LVL 10

Author Comment

by:Christian de Bellefeuille
ID: 41907468
It look like it's going to be an answer like that Jackie.  The only thing i wonder is why Microsoft have not made it properly since their application on iPhone perfectly support it.

Each time i write a new message, it always show FROM: MyEmail@WithAnAlias.com

They just screwed up on Android devices.   Thanks for your time.
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