Link to home
Start Free TrialLog in
Avatar of David Donalson
David DonalsonFlag for United States of America

asked on

How to get AD RMS to work with Office 2016 for Mac

As the titles says, I'm trying to get my AD RMS deployment to work with my Mac users in my environment.  First let me explain my setup.  I've deployed a Federated Server (FS) for another application that we are using which is working correctly and then I introduced a Rights Management Server (RMS).  For the RMS server I have successfully tested securing documents with a template internal and external to my network using Windows machines, attached and unattached to the domain.

Servers: 2012 R2 .  
RMS server
FS Server
Web Proxy Server for external users

Internal on my network I'm running Mac OSX 10.12 Sierra and Office 2016 for Mac.  When I attempt to open a secured document it prompts me to connect to my RMS server and then it asks me to enter my credentials.  After that it quickly pops up and gives me an error: "Word cannot connect to the Rights Management Services server because you appear to be working offline or are having network issues."

Since testing this on a computer not attached to the domain I get the same pop-up going to the same URL that the Mac prompts and it works.   I followed this technet from Microsoft Mobile Device Extension .  Still no luck.  Some of the comments on that site talk about duplicate "client ID's" which I'm wondering is my issue but how do I find out if that is the correct Client ID?  I've found that getting documentation that doesn't point you to the Azure RMS is very difficult, I can definitely tell that Microsoft would rather have the subscription.   Any help would be appreciated.  Is there on the RMS server that has a connection log that I can review for instance?  I don't see anything in the event log.
Avatar of David Donalson
David Donalson
Flag of United States of America image

ASKER

Does anyone know how to get the ClientID or GUID of Office 2016 for Mac?
Avatar of yo_bee
I followed the same thing and was able to get it to work.
I had to configure my firewall to all for this traffic to route to my ADRMS server.
ASKER CERTIFIED SOLUTION
Avatar of Abdul Jalil Abou Alzahab
Abdul Jalil Abou Alzahab
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial