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VMware Black Screen

Have a Server 2008 vm that i migrated from 4.1 to 5.5 host and everything seemed to be fine,  thought we had a potential infection so we installed malwarebytes and it cleaned and required reboot, not upon reboot it just shows a black screen with a mouse cursor, none of the safe mode options seem to fix..kind of at a loss here.
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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do you see the server POST ?

is it just the GUI which goes black screen ?

did you update VMware Tools ?
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ASKER

it posts and shows the running splash screen, when it gets to the point it tries to go to desktop i get the black screen.  Tried to update tools but i don't know if worked or not
can you RDP to the server ?

does it display an IP Address, and VMware Tools is running ?
it doesn't even respond to ping, i tried to install vmtools but the job times out
not sure, doesn't say they are running ,say vmware tools outdated on this machine
but update is greyed out
did it find any infections ?

I've added some more topics, so more Experts can participate.
it did but the guy who ran can't recall what they were :(
also said that microsoft updates were run as well
ASKER CERTIFIED SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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As mentioned above you are going to have to restore from backup. Whatever MalwareBytes found it was deeply hooked into the OS
Not exactly what i wanted to do, was a last resort but seems to be the only option left, was able to just disconnect the drives from the VM and attach to the veeam replica and all is well.. THanks for the assist