Omar Espinoza
asked on
What's the problem with my DSL?
Hi, I'm from Mexico and I'm with Telmex. My package is supposed to allow 10 Mbps max. It seems the max I can get is around 8 Mbps but, I'm only getting around 6 Mbps when even my DSL configuration shows the 9599 Kbps.
Here some pics.
Technical service says that isn't a physical problem (cables, distance, etc.) so, what could be the problem? What could I do to resolve it?
Here some pics.
Technical service says that isn't a physical problem (cables, distance, etc.) so, what could be the problem? What could I do to resolve it?
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It should not be your concern ISP from your country should provide you with what you paid for. I advise to log a case with the date or tell them you can report it to them to the telecommunication authority of your country.
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ASKER
Well, it turns that it was a problem from the central of my city, now I'm getting the 8 Mbps. Thanks.