*** Hopeleonie ***
asked on
Can't install Citrix Receiver anymore
Hi
We can't install Citrix Receiver on any client.
http://receiver.citrix.com/
System info:
- Windows 10 1607 up-to-date
- Microsoft Visual C++ Redistributable Packages for Visual Studio 2015 Update 3 is installed
We have tried also the ReceiverCleanupUtility. Also clients never had an older version of Citrix Receiver fail.
-TrolleyExpress-20161206-112900.log
Any idea?
Many thanks in advance.
We can't install Citrix Receiver on any client.
http://receiver.citrix.com/
System info:
- Windows 10 1607 up-to-date
- Microsoft Visual C++ Redistributable Packages for Visual Studio 2015 Update 3 is installed
We have tried also the ReceiverCleanupUtility. Also clients never had an older version of Citrix Receiver fail.
-TrolleyExpress-20161206-112900.log
Any idea?
Many thanks in advance.
Try to remove the vc++ from machine and download fresh copy install the same and check.
ASKER
@Sekar Chinnakannu
Hope you are fine? We tried that and still the same error.
Hope you are fine? We tried that and still the same error.
Can you install .NET Framework 4.0 and then retrying the installation?
The log shows some information in German, but the output you provided is in English. Please double check the language setting on the computer, as well as the Citrix Receiver language.
Also, please see: https://support.citrix.com/article/CTX132117
The log shows some information in German, but the output you provided is in English. Please double check the language setting on the computer, as well as the Citrix Receiver language.
Also, please see: https://support.citrix.com/article/CTX132117
ASKER
Hi joharder
The Client is german the output was from the internet.
Do I have to install exact .NET Framework 4.0 or 4.6.2?
Thanks in advance
The Client is german the output was from the internet.
Do I have to install exact .NET Framework 4.0 or 4.6.2?
Thanks in advance
vb 80 is from the Visual C++ 2005 runtime, so you need that runtime available from https://www.microsoft.com/en-ca/download/details.aspx?id=3387
It should pick up .NET Framework 4.anything, so you should be fine.
Also, please verify the items in the article as related to another failed installation that may be choking this installation.
Also, please verify the items in the article as related to another failed installation that may be choking this installation.
ASKER
Hi David
So I need to install Visual C++ 2005 runtime on Windows 10?
So I need to install Visual C++ 2005 runtime on Windows 10?
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