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SharePoint 2013 loading blank page after reboot

I just rebooted my SharePoint 2013 server and now it isn't loading anymore. I get a flash on the screen and then it goes away. Attached is the screenshot of what I get for a brief second before it goes to a blank page. I also can't get SharePoint Administration to load on the server, just loads to a blank page as well. Someone please help

Walter Curtis

What is the status of the SQL server?

Chris Nelson

ASKER

SQL is running on the same server as SharePoint, it is running SQL Express 2008

SOLUTION

Walter Curtis

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Chris Nelson

ASKER

I've never used ULS viewer before. I've downloaded it but am unsure how to use it

Walter Curtis

Here are too good links that explain how to use the viewer:

https://www.petri.com/ulsviewer-sharepoint-2013-logs

http://www.jeremytaylor.net/2012/07/14/sharepoint-uls-log-viewer-tool-comparison-and-verdict/

Hope that helps...

Chris Nelson

ASKER

ULS is running now. What should I be on the look out for? So far I am at over 500 entries and it is still loading

Walter Curtis

You can pause it, then clear the window, start the viewer and at as much the same time as possible, go to the page that is failing to open. You can then pause the view and check for any error messages. If found, they might point you in the direction to look.

Good luck...

Chris Nelson

ASKER

A critical message that is coming up is the following:

The Execute method of job definition Microsoft.SharePoint.Administration.SPUsageImportJobDefinition (ID 2b6e0f1a-9c26-47f2-95f0-ac8b98e30427) threw an exception. More information is included below. Access to the path 'C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS' is denied.

The fix I have found is to load SharePoint administration but I can't load that. Plus why would not having access to a log folder cause this issue?

Walter Curtis

Check for disk space. Although it says it is access denied, if the disk is full it would also throw that error.

Chris Nelson

ASKER

I have 215GB free on the HDD

Chris Nelson

ASKER

So I'm not sure if these might be the easier route to go or not. I have actually been planning on building a new SharePoint server. My current server that I'm having issues with is Windows Server 2008 R2, SharePoint 2013 with SQL Express 2008. My new server is Server 2012 R2, SharePoint 2013 with SQL 2012. Is there a way to migrate my settings over to the new server and see if I can bring everything up on there?

Walter Curtis

There is no easy way to move your settings over, but there are not too many settings to move over. Data is a different question. If you have a lot of customers/users data, then be very careful, it might be a lot of work.

Good luck...

ASKER CERTIFIED SOLUTION

Chris Nelson

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Chris Nelson

ASKER

After trying everything I could I checked for windows updates and this fixed my issue

Walter Curtis

Thanks, glad it's working for you.