<div>
Yes. It worked, then one day stopped working.
</div>


Yes. It worked, then one day stopped working.

<div>
Uninstalled 64-bit office and installed 32-bit. Working now.
</div>


Uninstalled 64-bit office and installed 32-bit. Working now.

<div>
<div class="content wysiwyg-content">
I have installed ShoreTel Communicator on a Windows 10 Enterprise 64-bit OS with Office 2016 64-bit installed. One day, the add-in for ShoreTel and Outlook stopped working. When I go into the addins for Outlook, ShoreTel is listed as disabled. When I manage COM, I checkmark the boxes for each add-in. After I close it and go back in, they are unchecked again.<br />
<br />
Uninstalling and re-installing ShoreTel Communicator did not resolve this issue.
</div>
</div>


I have installed ShoreTel Communicator on a Windows 10 Enterprise 64-bit OS with Office 2016 64-bit installed. One day, the add-in for ShoreTel and Outlook stopped working. When I go into the addins for Outlook, ShoreTel is listed as disabled. When I manage COM, I checkmark the boxes for each add-in. After I close it and go back in, they are unchecked again.

Uninstalling and re-installing ShoreTel Communicator did not resolve this issue.

ShoreTel Add-In for Outlook 2016 64-bit Not Working

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.