Shock Wave crash

nickg5
nickg5 used Ask the Experts™
on
Shock Wave crashes alot. When we skip the reload or click the "X" the web page works fine after that.
Then why was Shock Wave needed to begin with and what to do to get rid of multiple crashes?

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Software Test Analyst I at Dassault Systemes
Commented:
It sounds like its simply unnecessary to have Shock Wave at all.  Modern day browsers shouldn't need additional installed players.

With that being said, what are you using that you have to keep using this player?  I could try to recreate the issue you're having and try to provide a resolution.
Hotmail and Outlook e-mail. One other website today. No problems for many days and then it's bad for a day.

It never crashes when using Youtube which seems curious. Isn't it used by Youtube?
Kyle SantosSoftware Test Analyst I at Dassault Systemes

Commented:
It never crashes when using Youtube which seems curious. Isn't it used by Youtube?
Not to my knowledge, and I use YouTube almost every day.  I imagine a website recommended you to install Shock Wave player?  Which site?  Why not try uninstalling the Shock Wave player and see if that improves your browsing?
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Hotmail and Outlook e-mail should not need the Adobe Shockwave Player browser plugin for any of its native content, however a link to an external page from an email may well want to run it.

If you were able to give us the URL of the next page where Shockwave Player crashes, we might be able to tell you why.

"Isn't it used by Youtube?".
No.  Your browser will attempt to play YouTube videos using HTML5 which allows modern browsers to render video without a plugin.
https://www.youtube.com/html5?gl=Us
The fallback is Adobe Flash Player, which is not the same as Adobe Shockwave Player.
The 2nd one was a site called city data. The other is Ebay.
gh
Kyle SantosSoftware Test Analyst I at Dassault Systemes

Commented:
What happens when you disable/uninstall Shock Wave and visit ebay?
It did not happen on Ebay last week. It did not do it today on Hotmail.

I was waiting for a list of sites so I did not remove Shock Wave.

It is now removed and I'll try various sites over many days.
Thank you Nick

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